Soul Temple Privacy Policy
At Soul Temple, we value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you interact with us, whether through our website, surf school, events, or community activities. We aim to provide a safe and secure experience for everyone who engages with our services.
What Data Does Soul Temple Collect?
When you interact with us, we may collect the following types of data:
• Contact Information: Name, email address, phone number, and other contact details provided through forms, bookings, and inquiries.
• Personal Information: Demographic data such as age, interests, and preferences related to surfing, coffee, and community events.
• Payment Information: Billing details when you book surf lessons, camps, or other services.
• Usage Data: Information about your interactions with our website and services, such as pages viewed, time spent, and any feedback provided.
Who Is Responsible for Processing Your Personal Data?
Soul Temple is the primary data controller responsible for managing and protecting your personal data. Our commitment is to handle your information responsibly, ensuring it is only used for relevant and appropriate purposes in line with this policy.
Who Provides Us with Your Personal Data?
Your personal data is typically collected directly from you when you:
• Register for our surf camps or classes.
• Purchase products or book accommodations through our website.
• Participate in community events or feedback sessions.
Do You Have to Provide Your Personal Data?
Providing personal data is voluntary; however, certain information is necessary for us to offer specific services, such as booking lessons, events, or accommodations. Without this information, we may not be able to fulfill certain requests.
How Can You Influence Our Processing of Your Personal Data?
You have the right to control and influence how your data is processed. We respect and uphold the following rights:
• Right to Access: You can request a copy of your personal data.
• Right to Rectification: You can request corrections if any information we hold is inaccurate or incomplete.
• Right to Erasure (Right to be Forgotten): You can request the deletion of your data if it is no longer necessary for the purposes for which it was collected.
• Right to Withdraw Consent: Where we rely on your consent to process data, you can withdraw this consent at any time.
To exercise these rights, please contact us at aloha@soultempleofsurfing.com.
What Legal Basis Do We Use to Process Your Personal Data?
We rely on several legal grounds to process your personal data:
• Performance of a Contract: Processing is necessary to fulfill our contractual obligations, such as booking surf lessons or events.
• Legitimate Interests: We process data for legitimate business interests, such as improving our services and communicating relevant offers.
• Consent: Where required, we will ask for your consent before processing your data, especially for marketing purposes.
When You Use Our Website
When you visit our website, we may automatically collect certain information to enhance your browsing experience, including:
• Cookies and Tracking: We use cookies to understand how you navigate our website and to personalize your experience. You can manage your cookie preferences in your browser settings.
• Analytics: We may use analytical tools to understand user behavior and improve our website’s functionality.
When You Book a Surf Lesson or Event
When you book a surf lesson, camp, or other event with us, we may collect additional data specific to the booking, including:
• Surfing Preferences: Details about your skill level, surfing goals, and preferred session times.
• Payment Information: Processed securely through our payment provider and only used to complete your booking.
When We Send You Marketing Info about Our Services
If you have opted in, we may use your contact information to send you updates about new events, promotions, and services. You can unsubscribe from these communications at any time by following the link in the email or contacting us directly.
How Do We Protect Your Data?
Soul Temple is committed to protecting your personal data with:
• Secure Storage: Data is stored securely on our servers and protected by industry-standard encryption.
• Restricted Access: Only authorized personnel have access to your personal data for necessary tasks.
• Regular Audits: We review our data practices regularly to ensure compliance with legal requirements and industry standards.
Who Can Access Your Personal Data?
We may share your data with:
• Service Providers: Companies that help us provide and improve our services, such as payment processors and marketing partners.
• Legal Authorities: If required by law, we may disclose your data to comply with legal obligations.
Your Rights Regarding Your Data
• Right to Access: Request a copy of your data.
• Right to Rectification: Correct any inaccuracies.
• Right to Erasure: Request deletion if no longer necessary.
• Right to Withdraw Consent: Revoke your consent where applicable.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
• Email: aloha@soultempleofsurfing.com
• Ahangama +94 77 423 6708
Weligama +94 78 655 6699
Updates to This Privacy Policy
We may update this policy occasionally to reflect changes in our practices or legal requirements. We encourage you to review it periodically to stay informed about how we protect your data.